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MB-800: Functional Consultant for Microsoft Dynamics 365 Business Central

Introduction to the MB-800 Certification Course

The MB-800: Microsoft Dynamics 365 Business Central Functional Consultant certification is designed to validate the skills and knowledge of professionals working with Microsoft’s ERP solution. This course provides a foundational to advanced level understanding of the functionalities, configurations, and business processes supported by Business Central.

The course is structured into four parts. In this first part, we explore the course overview and modules in detail. You’ll gain insight into the structure of the exam, the type of content covered, and the key learning goals that will shape your journey as a functional consultant.

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a comprehensive business management solution for small to mid-sized organizations. It enables companies to connect their financials, sales, service, and operations to streamline processes and improve customer interactions.

Built on the Dynamics 365 platform, Business Central provides a familiar interface, integration with Microsoft 365 apps like Excel and Outlook, and extensive customization capabilities. It is cloud-based, but also supports on-premises and hybrid deployments.

Why Choose the MB-800 Certification?

The MB-800 certification is specifically tailored for functional consultants who configure Business Central, implement core application setup, and support business processes. This credential showcases your ability to work with key areas such as finance, supply chain, manufacturing, and project management in the context of Business Central.

Earning this certification not only validates your expertise but also enhances your value in the job market. It positions you as a trusted advisor capable of aligning technology with business objectives.

Structure of the MB-800 Exam

The MB-800 exam consists of scenario-based questions, multiple-choice items, and case studies. The focus is on evaluating your ability to implement Business Central solutions, configure its core functionality, and optimize its use in real-world business scenarios.

Exam takers are expected to understand how to customize the system, integrate it with other tools, and adapt the platform to meet client-specific requirements.

Key Topics Covered in the Course

This course is organized around the key domains outlined by Microsoft for the MB-800 exam. Each module has been designed to build your understanding gradually while reinforcing core concepts through real-life examples and case discussions.

From system setup to advanced reporting, each topic is covered with depth and clarity, ensuring you have both theoretical and practical mastery of the platform.

Course Goals and Learning Objectives

The primary objective of this course is to prepare you thoroughly for the MB-800 certification exam. However, beyond certification, it equips you with practical skills to implement and manage Business Central systems effectively.

You will learn how to:

Understand core application functionality
Configure the Business Central environment
Implement finance and accounting processes
Support supply chain, sales, and service operations
Manage data migration, integrations, and user roles
Customize and extend Business Central using native tools

Who Should Take This Course?

This course is ideal for aspiring or practicing functional consultants, ERP analysts, implementation specialists, and business process consultants. Whether you’re transitioning from another ERP platform or enhancing your Dynamics skill set, this course provides the guidance you need.

It is also useful for professionals in finance or operations roles who want to contribute to ERP implementation projects within their organizations.

Breakdown of Modules in This Course

Each module in this course mirrors the key sections of the MB-800 exam. The content is explained in plain language, with hands-on tasks, use case examples, and references to the Business Central interface.

Let’s now explore the modules that form the backbone of this course.

Module 1: Set Up Business Central

This module introduces you to the initial configuration of Business Central. You will learn how to set up companies, configure user roles, and define permission sets. Special focus is given to the user interface and navigation basics.

You’ll explore how to:

Set up a new company
Configure system-wide settings
Create and assign user roles
Establish security permissions
Understand the role center experience

Module 2: Configure Financial Management

This is one of the most important parts of the course. Business Central’s financial management capabilities are comprehensive and designed to support various accounting practices.

Key areas include:

Chart of accounts setup
General ledger configuration
Posting groups
Bank reconciliation
Managing accounts receivable and payable
Using dimensions and financial reporting tools

Practical examples demonstrate how to automate posting, manage fiscal years, and handle multi-currency transactions.

Module 3: Configure Sales and Purchasing

This module focuses on the sales and purchasing cycle, including everything from quote creation to invoicing. Business Central supports both standard and custom sales processes, making it highly adaptable.

In this section, you'll learn to:

Set up customers and vendors
Configure pricing and discount structures
Create and manage sales and purchase documents
Automate approval workflows
Understand shipping and invoicing procedures

The module also covers drop shipments, special orders, and integration with warehouse management.

Module 4: Configure Operations and Inventory

This module is about managing your business’s inventory and operations within Business Central. Accurate inventory tracking is vital for supply chain optimization.

Topics include:

Inventory setup and item creation
Warehouse configurations
Item tracking with serial and lot numbers
Stock keeping units and locations
Understanding replenishment methods
Managing transfers and adjustments

You’ll learn how to handle physical inventory processes and reporting.

Module 5: Configure Project Management

Business Central allows companies to manage small to mid-size projects effectively. This module shows how to configure jobs, assign resources, and track costs.

You’ll understand how to:

Set up job cards
Create job planning lines
Allocate resources and manage job journals
Track job progress and costs
Use time sheets and billing methods

This module is crucial for service-based organizations or those with client-driven projects.

Module 6: Manage Migrations and Integrations

One of the challenges in implementing ERP systems is data migration and integration. This module explores how to use configuration packages to import data and connect Business Central with other services.

You’ll learn:

How to use RapidStart services
Create and use configuration templates
Migrate legacy data
Integrate with Microsoft 365 apps
Use APIs and web services

The emphasis is on reducing implementation time and ensuring data accuracy.

Module 7: Reporting and Analytics in Business Central

This module introduces Business Central’s native reporting tools and options for extending analytics through Microsoft Power Platform.

Topics include:

Creating reports using account schedules
Using analysis views
Exporting data to Excel
Power BI integration
Using dimensions for performance insights

You'll discover how Business Central supports real-time decision-making and strategic planning.

Module 8: Implementing Security and Compliance

Security and compliance are foundational to any ERP implementation. This module details how Business Central supports data protection and audit requirements.

Key concepts include:

Defining security roles
Auditing user activity
Managing data privacy settings
Ensuring regulatory compliance
Understanding audit trails and change logs

You’ll also explore how to protect sensitive financial data and enforce internal controls.

Module 9: Extending Business Central Functionality

No two businesses are exactly alike. This module explains how to customize and extend Business Central to meet unique business needs.

Topics include:

Using extensions and customizations
Working with AL language
Installing apps from AppSource
Configuring workflows
Creating personalized user experiences

You'll understand how to strike the right balance between out-of-the-box functionality and tailored solutions.

Building Real-World Skills with Business Central

Throughout this course, real-world scenarios and labs reinforce your learning. You'll be presented with business cases where you’ll need to configure Business Central to solve challenges.

These exercises are designed to mimic what you’ll face as a consultant in actual implementations, improving both your speed and accuracy with the system.

Understanding the Course Requirements

Before beginning your journey toward MB-800 certification, it's important to understand what you need in terms of prerequisites, environment setup, software access, and background knowledge. These course requirements are designed to ensure that you’re adequately prepared to engage with the content and gain maximum benefit from the training.

Technical Readiness for the Course

This course is heavily hands-on, and it assumes you will be working directly within Microsoft Dynamics 365 Business Central. Therefore, you must have access to a working instance of Business Central. This can be a trial environment, a sandbox, or a licensed tenant depending on your situation.

Having a reliable internet connection is essential because Business Central is a cloud-based solution. Although it supports on-premises installations, most training scenarios are based on the online version. You’ll also need a modern web browser such as Microsoft Edge, Google Chrome, or Firefox to interact with the system.

Accessing Business Central

Microsoft offers a 30-day free trial of Dynamics 365 Business Central, and this is sufficient to begin the course and complete most exercises. You can register for a trial using a work or school email address. It is not possible to sign up for a trial using a personal email like Gmail or Yahoo. If you are part of an organization with Microsoft 365, you can also request access through your IT administrator.

You’ll need basic administrative rights within the Business Central environment so you can create companies, users, and permission sets. The exercises and configurations we cover require these privileges.

Hardware and Device Requirements

This course is designed to be flexible in terms of the device you use. A desktop or laptop computer is preferred because it provides a better interface for managing the system settings, navigation, and multi-window operations in Business Central. While tablets and mobile devices can access Business Central, their functionality is limited in comparison.

At least 8 GB of RAM and a modern processor are recommended for running browser-based business applications. You do not need to install any large files or programs for this course, but the system should be capable of handling multiple browser tabs and quick navigation.

Internet and Cloud Platform Access

Because this course uses Dynamics 365 in the cloud, you’ll need consistent internet access with sufficient speed to load forms, dashboards, and reports without delays. Many of the scenarios require smooth loading of data from multiple modules. While the platform is optimized for performance, slower connections may affect your experience.

Ensure that your firewall or corporate network does not block Dynamics 365 services. In some corporate environments, access to Microsoft cloud services is restricted. Check with your network administrator if you are using a company device.

Prior Knowledge and Background Skills

Although this is a foundational course, some prior knowledge will help you understand the course content more effectively. Experience with business processes such as accounting, purchasing, inventory management, or customer service can provide useful context as you explore the platform.

You are not required to have prior experience with Microsoft Dynamics 365 specifically. However, familiarity with Microsoft 365 tools like Excel and Outlook will be beneficial, especially during integrations and exporting data. Understanding basic financial terms such as general ledger, accounts receivable, and accounts payable is also helpful.

If you have previously worked with ERP systems like SAP, NetSuite, QuickBooks, or Oracle, you will find many of the concepts in Business Central familiar. This background can help accelerate your learning during the configuration and reporting modules.

Software and Tools Required

To follow along with exercises and demonstrations in this course, you’ll need access to a few key tools. First and foremost is the Business Central application itself. You should ensure your environment is configured with at least one sandbox company or Cronus demo company.

You will also use Microsoft Excel for working with exported reports, templates, and configuration packages. In some modules, you may work with Microsoft Word for document templates, as well as Outlook for integrated email functionality.

For advanced modules involving extensions or customizations, basic familiarity with Visual Studio Code may be required. This tool is used for AL language development and building extensions for Business Central. However, you won’t need to write code unless you are extending the platform’s functionality.

User Role Requirements

As a course participant, you should log in as a user with administrative privileges or as a superuser in Business Central. Many of the configuration tasks in this course require access to system-wide settings, permission sets, and user roles.

Without these privileges, you may find that some actions are restricted or unavailable. If you are participating as part of a team or organizational training, confirm with your IT team that you have full access to the training environment.

Environment Setup and Configuration

You should set up a clean training environment at the beginning of the course. This environment should include at least one blank company and one sample company. The Cronus company provided by Microsoft is an ideal sandbox to use for exploring features without affecting live data.

We recommend working in the sandbox mode so that you can test configurations, add and delete records, and reset data without impacting other environments. You’ll be guided step-by-step through setting up this environment in the first module of the course.

Microsoft Account Setup

A Microsoft work or school account is required to access most services used in this course. This includes logging into Dynamics 365, setting up integrations, and accessing Microsoft Learn content. If you do not already have a Microsoft account, it is recommended to create one before starting.

You’ll use this account not only for accessing Business Central but also for setting up the Azure Active Directory used for managing users and permissions. Be sure to note your login credentials and keep your recovery information updated.

Language and Regional Settings

Business Central supports multiple languages and regional configurations. For the purpose of this course, we recommend using English as the primary language and selecting a standard region like United States or United Kingdom for consistency in examples and screenshots.

Currency, tax rules, and fiscal calendars can vary by region, and these settings affect how data appears in the system. Choosing a consistent setup ensures that the exercises align with the training content and instructions.

Optional Tools and Add-ons

Throughout the course, you may optionally explore tools like Power BI, Power Automate, and SharePoint. While not mandatory for the core modules, these tools are useful for extending Business Central’s capabilities. You will have an opportunity to connect these services to your Business Central environment during the integration modules.

You may also consider installing apps from Microsoft AppSource. These include extensions for shipping, payroll, analytics, and more. The use of these tools is introduced gradually, and you can choose whether to include them in your learning path.

Time Commitment and Study Planning

The MB-800 course is extensive and requires a solid time commitment to complete thoroughly. Depending on your prior experience, you should plan to spend 6 to 8 weeks going through the materials, working on exercises, and reviewing key concepts.

We recommend setting aside 8 to 10 hours per week for structured learning. This includes reading lessons, watching demonstrations, performing lab exercises, and reviewing your progress. Consistency is more important than speed, especially when building foundational knowledge.

Preparing Mentally for Certification

Certification is not just about learning content; it’s also about building confidence in your ability to apply that content in practical scenarios. This course prepares you to think like a consultant—analyzing problems, designing solutions, and configuring systems accordingly.

To succeed in the MB-800 exam, you need both understanding and strategic thinking. Regular self-assessment, peer discussions, and scenario-based learning will help reinforce your knowledge and improve your test readiness.

Registration for the MB-800 Exam

Once you are confident in your skills and have completed all modules, you can register for the MB-800 certification exam through Microsoft’s official exam provider. The exam is available online and can be taken remotely. You will need a functioning webcam and microphone to meet the proctoring requirements.

It is recommended that you review the latest exam guide and sample questions provided by Microsoft before scheduling your test. These resources offer insight into the types of questions you may encounter and the format used in the exam.

Keeping Your Skills Current

Microsoft regularly updates Business Central with new features, and the certification content is also refreshed accordingly. As part of your ongoing professional development, you should commit to revisiting your knowledge at least once per year and staying informed of major updates.

You can do this through Microsoft Learn, product release notes, webinars, and community forums. Being an active learner ensures that your skills remain aligned with the current platform capabilities and industry best practices.

Overview of the MB-800 Course Description

The MB-800: Microsoft Dynamics 365 Business Central Functional Consultant course is a comprehensive training program designed for professionals seeking to understand, implement, and customize Dynamics 365 Business Central. It provides an in-depth exploration of the platform’s core modules, functional capabilities, and real-world use cases.

This course is not just about theory. It’s designed to help learners acquire practical knowledge by working directly within the Business Central environment. You’ll learn how to configure settings, manage data, streamline workflows, and optimize the system for business operations.

A Hands-On Learning Experience

One of the defining features of this course is its hands-on approach. You’ll work through exercises, case scenarios, and sample company data that simulate real business operations. Each module includes practical demonstrations and opportunities for you to complete the same tasks in your own environment.

This style of learning reinforces your understanding and prepares you to handle similar tasks in a live business setting. Instead of only watching or reading, you’ll be completing actual configurations, generating reports, and exploring the functionality first-hand.

Designed for Functional Consultants

The course is specifically crafted for functional consultants. These professionals play a crucial role in ERP implementation projects. They act as the bridge between business needs and technology solutions. This course teaches you how to take business requirements and translate them into system configurations and process designs.

You’ll learn how to implement best practices, design efficient workflows, and troubleshoot business process issues. The skills you gain in this course will be valuable whether you are supporting internal users within your organization or working as part of a consultancy.

Covering All Functional Areas of Business Central

Microsoft Dynamics 365 Business Central supports multiple business functions. This course touches on every core module you’ll encounter in a standard ERP project. These include finance, sales, purchasing, inventory, project management, and reporting.

Each module is treated with the depth required for professional use. You will not only learn how to use each feature but also understand why it matters, when to apply it, and how to tailor it to business needs. As a result, you’ll come out with a well-rounded understanding of how Business Central operates across an organization.

Real-World Business Applications

This course emphasizes application over memorization. It prepares you to deal with business challenges and scenarios you’re likely to face in actual projects. You’ll learn how to address financial discrepancies, manage item stockouts, optimize purchasing workflows, and analyze profitability.

Many of the examples are drawn from real-life implementations, helping you develop a consulting mindset. You’ll also be encouraged to think critically and question how each setting or feature impacts the broader system.

Step-by-Step Configuration Guidance

Configuration is at the heart of any ERP solution. In this course, you’ll be guided through the configuration process step by step. Whether it’s setting up the chart of accounts, defining posting groups, or creating workflows, you’ll get clear and repeatable instructions.

Each task is explained with context so you understand the reasoning behind it. This ensures you don’t just know how to configure something—you also know when to do it and what impact it has across the system.

Introduction to Extensions and Customizations

While this course primarily focuses on out-of-the-box features, it also introduces the concept of extending Business Central through AL development and AppSource apps. You’ll learn the role of customizations, how to approach them, and what risks they carry.

Even if you’re not a developer, this knowledge is valuable. It allows you to communicate better with technical colleagues and make informed decisions when customizing the platform for specific business needs.

Integration with Microsoft Ecosystem

Business Central does not operate in isolation. It’s deeply integrated with the Microsoft ecosystem. This course explores how Business Central connects to tools like Excel, Outlook, Teams, Power BI, and SharePoint.

You’ll learn how these integrations enhance user experience and improve productivity. This includes exporting data to Excel, syncing contacts with Outlook, embedding Power BI reports, and automating workflows using Power Automate.

Business Process Optimization

Beyond basic configuration, this course teaches you how to optimize business processes using the capabilities of Business Central. You’ll learn how to reduce manual tasks, improve data entry accuracy, automate approvals, and accelerate reporting.

You’ll also understand how data flows between different modules and how small configuration choices can affect system performance. With this insight, you’ll be able to recommend changes that improve operational efficiency.

A Clear Path to Certification

The course is aligned with the MB-800 certification objectives published by Microsoft. You’ll gain detailed knowledge of the exact skills and competencies required to pass the certification exam. Each module maps directly to a section of the exam guide.

The training also includes exam preparation tips, knowledge checks, and practical exercises designed to reinforce your learning. By the end of the course, you’ll be prepared not only to pass the MB-800 exam but to apply your knowledge confidently in real-world scenarios.

Tailored for Different Learning Styles

Not every learner is the same. This course accommodates various learning styles by offering instructional content in text, visuals, and interactive formats. You’ll find diagrams, interface walkthroughs, explanations of business logic, and guided tasks that help you absorb concepts at your own pace.

Whether you’re a visual learner who benefits from diagrams or someone who learns by doing, this course supports your preferred style. The learning materials are flexible enough for both structured study and on-demand review.

Flexible and Self-Paced Learning

The course is designed for self-paced learning. You can start anytime and move through the material at a speed that suits you. This flexibility is ideal for working professionals who need to balance training with job responsibilities.

There are no strict deadlines or schedules, allowing you to revisit lessons as needed. The content is structured to help you build knowledge incrementally, with each module building on the last.

Who Should Enroll in This Course

This course is ideal for professionals who are involved in ERP implementation or business process improvement. If your role includes analyzing workflows, managing financial data, supporting operational systems, or leading digital transformation initiatives, this course is highly relevant.

Functional consultants, ERP analysts, business systems administrators, and implementation specialists will benefit most from the hands-on training and detailed instruction provided.

Suitable for Career Switchers

If you’re transitioning into the ERP field from a background in finance, operations, or IT, this course can be your stepping stone. It requires no prior experience with Dynamics 365 but provides enough context and structure to support a smooth learning curve.

Many learners use this course to switch into ERP consulting roles. It offers the practical, business-aligned training needed to make that change confidently.

Valuable for Finance Professionals

Finance professionals, including accountants, controllers, and financial analysts, will find tremendous value in this course. The financial modules cover topics like general ledger setup, posting groups, account schedules, dimensions, and reconciliations.

By understanding how Business Central handles these functions, finance professionals can improve data accuracy, reduce closing cycles, and generate better financial reports.

Useful for Operations and Supply Chain Roles

Professionals working in procurement, inventory control, or warehouse management can benefit from the supply chain and operations modules. These lessons show how to track items, manage vendors, optimize purchase orders, and maintain accurate stock levels.

Whether you’re a warehouse supervisor or a supply chain coordinator, this course gives you the tools to work more effectively in a Business Central environment.

Beneficial for Consultants and Implementers

Independent consultants and implementation partners working on client projects will gain a competitive edge by completing this course. You’ll be able to understand client needs quickly, configure the system appropriately, and deliver value-driven solutions.

The course equips you with templates, checklists, and best practices that you can reuse in real-world projects.

Ideal for Business Owners and Decision Makers

If you are a business owner evaluating Business Central for your company, this course gives you insight into how the system supports key operations. You’ll learn what to expect from an implementation and how to evaluate configurations to align with your goals.

You’ll also be able to ask better questions of your consultants or internal teams, ensuring that your ERP implementation is efficient and effective.

Equipping Project Managers and IT Teams

Project managers and IT professionals involved in ERP rollouts will find this course helpful for understanding the business and technical sides of Business Central. Even if you’re not configuring the system directly, the knowledge gained here will help you plan timelines, manage risk, and coordinate with different teams.

You’ll also be able to identify training needs, support change management, and monitor adoption post-implementation.

Preparing for Team Training and Onboarding

If you are a team leader or manager responsible for onboarding new employees, this course can be used as part of your training program. New hires can go through the course to quickly gain an understanding of how your ERP system works and how it supports daily tasks.

Having standardized training materials also ensures consistent knowledge across your organization.

Supporting Lifelong Learning

This course isn’t just about passing an exam. It’s about building a mindset of lifelong learning. ERP systems are always evolving, and professionals must adapt continually. This course lays a foundation that you can build on through advanced topics, certifications, and real-world experience.

By completing this course, you join a global community of Business Central professionals committed to delivering excellence through digital transformation.

A Foundation for Future Certifications

Once you complete the MB-800 course and pass the certification exam, you’ll be in a strong position to pursue other certifications in the Dynamics 365 suite. These may include certifications for finance, supply chain, or customer engagement solutions.