Question 70
The IT department needs to find which particular Microsoft 365 service plan is disabled for a user. How should the administrator address this situation?
Explanation
Correct Answer
Enabled subservice detail determines actual feature availability. This directly addresses why a licensed user's feature is unavailable.
Incorrect Answers
Service entitlements should match web-mail needs without assuming installed apps. It would support lightweight web/email licensing, not the stated why a licensed user's feature is unavailable.
Office desktop licensing is separate from web-only access. Its purpose is locally installed productivity entitlements; the specified need is why a licensed user's feature is unavailable.
Premium protection features require matching service plans or add-on entitlement. It would support licensed advanced security capability, not the stated why a licensed user's feature is unavailable.





Microsoft 365 Copilot and Agent Administration Fundamentals (AB-900) Practice Tests