ITIL ITIL V3 Foundation Tests

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.

The Foundation level is the entry level certification which offers candidate a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

The ITIL Foundation Certification is primarily aimed at IT professionals who need to be informed about, or contribute to, ongoing service improvement, System Analysts, Quality Analysts, System Administrators, Operations Managers, and Database Administrators.

Holders of an ITIL Foundation certification are likely to require further guidance before being able to apply the ITIL practices for IT Service Management (ITSM) to professional projects or situations.

After earning the ITIL Foundation certification, candidates can advance their ITSM career via the range of ITIL Intermediate certifications or the ITIL Practitioner certification.

To be successful in the ITIL 2011 Foundation course, candidates must cover all the basics of ITIL. Upon successful completion of all ITIL modules and have attained more than the minimum credits, candidate will be awarded an ITIL Expert Level Certificate.