Question 190
Assurance is requested for the following security issue: A hospital retrains staff every month but sensitive printouts keep being left in public areas. Which specific outcome best validates the response?
Explanation
Correct Answer
Evidence links a plausible underlying cause to a verified change in the failure pattern. This is the relevant test result for the scenario in which a hospital retrains staff every month but sensitive printouts keep being left in public areas. It verifies the action to investigate why the failure recurs rather than treating only the visible symptom. The corresponding operating design is to analyze process design, incentives, training, system constraints and failed control checkpoints. The result should rule out the error of blaming the last employee involved without examining a recurring process defect.
Incorrect Answers
A later incident or audit cycle shows changes reduced the recurrence of common failure patterns. This may be a useful result for learning from incidents and audits in another case, such as when a cloud operator responds to similar account takeovers repeatedly but never feeds lessons into training or system design. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that evidence links a plausible underlying cause to a verified change in the failure pattern. Case: A hospital retrains staff every month but sensitive printouts keep being left in public areas.
Repeated samples confirm the underlying defect no longer appears under relevant conditions. This may be a useful result for corrective action effectiveness verification in another case, such as when a retailer removes a shared administrator login but leaves an undocumented equivalent account active. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that evidence links a plausible underlying cause to a verified change in the failure pattern. Case: A hospital retrains staff every month but sensitive printouts keep being left in public areas.
Selected initiatives show measurable risk reduction or better operating performance. This may be a useful result for continual improvement prioritization in another case, such as when a manufacturer has many improvement ideas but no way to distinguish customer-impacting security needs. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that evidence links a plausible underlying cause to a verified change in the failure pattern. Case: A hospital retrains staff every month but sensitive printouts keep being left in public areas.





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