Question 170
An ISMS reviewer examines the following case: A service provider cannot identify who may approve exceptions or report conformity status. What evidence would most directly show that the response is operating effectively?
Explanation
Correct Answer
Named individuals actually submit performance and conformity reports to accountable executives. This is the relevant test result for the scenario in which a service provider cannot identify who may approve exceptions or report conformity status. It verifies the action to assign and communicate security responsibilities and reporting authority across the organization. The corresponding operating design is to create an approved responsibility matrix and escalation channel for conformity and management reporting. The result should rule out the error of assuming a generic team mailbox is equivalent to clear accountability.
Incorrect Answers
Objective-tracking evidence reports progress against approved criteria and due dates. This may be a useful result for security objectives and planning in another case, such as when a regional insurer publishes a risk reduction goal with no planned resources or assessment timeline. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that named individuals actually submit performance and conformity reports to accountable executives. Case: A service provider cannot identify who may approve exceptions or report conformity status.
Personnel and applicable interested parties can access the approved policy and understand required commitments. This may be a useful result for information security policy establishment in another case, such as when a public health agency relies on a decades-old informal statement that never reaches suppliers or employees. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that named individuals actually submit performance and conformity reports to accountable executives. Case: A service provider cannot identify who may approve exceptions or report conformity status.
Personnel files and access logs show timely authorizations, acknowledgments and offboarding. This may be a useful result for annex a people security controls in another case, such as when temporary staff retain privileged accounts because hiring and offboarding procedures have no security handoffs. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that named individuals actually submit performance and conformity reports to accountable executives. Case: A service provider cannot identify who may approve exceptions or report conformity status.





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