Question 110
A large contact center needs sustained, predictable generative AI throughput and low latency variance across shifts. Which deployment choice merits evaluation?
Explanation
Correct Answer
A Provisioned deployment reserves throughput measured in model-specific PTUs and can reduce latency variance under predictable sustained load. The team must size it with observed input/output tokens and production request patterns, not guess from the number of agents.
Incorrect Answers
Standard handles bursty, variable demand but provides best-effort capacity and can show latency variance at scale. A call center with stable high concurrency should benchmark Provisioned PTUs rather than equating a lower initial price with predictable performance.
Developer deployments are time-limited fine-tuned-model evaluation environments without the SLA and data-residency guarantees of production types. The call center needs evaluated production capacity, not an expiring test route.
Batch deployments are meant for large work items that can finish later, not synchronous answers during a caller conversation. Their discounted asynchronous processing does not satisfy the required interactive tail-latency limit.



Microsoft Azure AI Fundamentals (AI-901) Practice Tests