Question 110
An ISMS reviewer examines the following case: A manufacturer has many improvement ideas but no way to distinguish customer-impacting security needs. What evidence would most directly show that the response is operating effectively?
Explanation
Correct Answer
Selected initiatives show measurable risk reduction or better operating performance. This is the relevant test result for the scenario in which a manufacturer has many improvement ideas but no way to distinguish customer-impacting security needs. It verifies the action to prioritize improvements by security outcomes, risks, evidence and business value. The corresponding operating design is to maintain a decision log with proposed improvements, expected benefit, owner and review date. The result should rule out the error of optimizing audit presentation instead of addressing documented control failures.
Incorrect Answers
Tracked actions close only after the authorized owner supplies adequate completion evidence. This may be a useful result for corrective action ownership and timing in another case, such as when a bank's nonconformity register contains actions that remain open after multiple management reviews. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that selected initiatives show measurable risk reduction or better operating performance. Case: A manufacturer has many improvement ideas but no way to distinguish customer-impacting security needs.
An issue record links the requirement, evidence, containment and planned follow-up. This may be a useful result for nonconformity identification and control in another case, such as when a cloud service discovers one unapproved administrator grant that must be investigated and contained immediately. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that selected initiatives show measurable risk reduction or better operating performance. Case: A manufacturer has many improvement ideas but no way to distinguish customer-impacting security needs.
Successive review cycles show traceable adjustments and improvements in intended performance. This may be a useful result for pdca improvement cycle effectiveness in another case, such as when a service provider repeatedly changes control settings but never checks outcomes or standardizes successful approaches. It does not establish effectiveness of the controls necessary for the described problem. The relevant evidence is that selected initiatives show measurable risk reduction or better operating performance. Case: A manufacturer has many improvement ideas but no way to distinguish customer-impacting security needs.





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