Question 540
An incident has been classified as ZPA entitlement mismatch. Which diagnostic step should be performed before applying a broad workaround?
Explanation
Correct Answer
The best first step is to inspect matched access rule and user attributes in session diagnostics. That targets the reported ZPA entitlement mismatch failure rather than changing unrelated security controls.
Incorrect Answers
That check belongs to App Connector backend reachability: test DNS and TCP reachability from the serving connector environment. It would not directly diagnose the separate ZPA entitlement mismatch failure.
That check belongs to ZPA app segment mismatch: confirm destination FQDN, protocol and ports against the segment definition. It would not directly diagnose the separate ZPA entitlement mismatch failure.
That check belongs to ZPA posture rejection: inspect posture status and the applied access policy. It would not directly diagnose the separate ZPA entitlement mismatch failure.



Zscaler Digital Transformation Administrator (ZDTA) Practice Tests