Question 860
For this ISMS case: A retailer removes a shared administrator login but leaves an undocumented equivalent account active. Which operating design best makes the appropriate response work in practice?
Explanation
Correct Answer
Conduct post-change tests, examine recurrence and document evidence of sustained effectiveness. This design addresses the issue that a retailer removes a shared administrator login but leaves an undocumented equivalent account active. It implements the decision to verify whether completed corrective actions actually remove the causes of detected nonconformity. Verify that repeated samples confirm the underlying defect no longer appears under relevant conditions. A failure would be closing findings once a procedure is edited without checking whether practice changed.
Incorrect Answers
Define expected outcomes, execute changes, measure results and incorporate successful practices. That approach concerns pdca improvement cycle effectiveness, as when a service provider repeatedly changes control settings but never checks outcomes or standardizes successful approaches. This case instead requires the team to conduct post-change tests, examine recurrence and document evidence of sustained effectiveness. The remaining risk is false assurance that persistent root causes have been eliminated. Case: A retailer removes a shared administrator login but leaves an undocumented equivalent account active.
Define remedial steps, responsible persons, milestones, verification and escalation. That approach concerns corrective action ownership and timing, as when a bank's nonconformity register contains actions that remain open after multiple management reviews. This case instead requires the team to conduct post-change tests, examine recurrence and document evidence of sustained effectiveness. The remaining risk is false assurance that persistent root causes have been eliminated. Case: A retailer removes a shared administrator login but leaves an undocumented equivalent account active.
Maintain a decision log with proposed improvements, expected benefit, owner and review date. That approach concerns continual improvement prioritization, as when an ISMS team spends resources polishing template headings while recurring high-impact incidents remain unresolved. This case instead requires the team to conduct post-change tests, examine recurrence and document evidence of sustained effectiveness. The remaining risk is false assurance that persistent root causes have been eliminated. Case: A retailer removes a shared administrator login but leaves an undocumented equivalent account active.





PECB Certified ISO/IEC 27001 Lead Implementer (Lead Implementer) Practice Tests