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Last Update: Oct 05, 2026

MD-102 Training Course: 84 Video Lectures

MD-102 PDF Study Guide: 512 Pages

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Microsoft MD-102 Practice Test 35

Question 340

Support must view an employee screen with explicit user consent and session audit. Which configuration BEST meets this requirement?

  1. Start an authorized Intune Remote Help view session.
  2. Use supported Remote Help elevation with appropriate roles and consent.
  3. Assign the correct scoped Remote Help administrative or support permissions.
  4. Inspect available Remote Help session audit records.

Explanation

Correct Answer

A:

Remote Help provides permissioned and auditable support interaction. It directly addresses consent-based endpoint screen support.

Incorrect Answers

B:

Elevated help requires additional authorized permissions beyond ordinary view mode. The choice addresses controlled elevated remote support rather than consent-based endpoint screen support.

C:

Remote support actions are governed by role and tenant authorization. It solves least-privilege Remote Help entitlement; the actual goal is consent-based endpoint screen support.

D:

Session logs support attribution and governance of remote assistance. Its role is accountable remote support trace; this case requires consent-based endpoint screen support.

Question 341

An employee is present and needs an agent to guide a multi-step desktop UI fix interactively. Which device-management decision is MOST appropriate?

  1. Collect applicable Intune diagnostic data or device query results.
  2. Use authorized Remote Help with user participation.
  3. Trigger a remote Intune Sync action.
  4. Issue an authorized Intune Wipe action.

Explanation

Correct Answer

B:

Interactive assistance supports guided troubleshooting with consent. It directly addresses live user-guided repair.

Incorrect Answers

A:

Diagnostics provide telemetry without an interactive assistance session. That suits noninteractive endpoint investigation, whereas this device needs live user-guided repair.

C:

Sync initiates the device's management-policy check-in. Its role is remote MDM policy refresh; this case requires live user-guided repair.

D:

Wipe resets eligible managed devices and removes their data. This is appropriate for destructive lost-device response, not the specified live user-guided repair.

Question 342

Corporate devices need automatically issued user/device certificates for managed access without an on-premises CA. Which approach addresses the stated endpoint-management need?

  1. Use the supported Cloud PKI root and issuing CA hierarchy.
  2. Review the device certificate profile, assignments, and issuing CA status.
  3. Configure supported Microsoft Cloud PKI issuing and root authorities.
  4. Monitor Cloud PKI certificate validity and renewal state.

Explanation

Correct Answer

C:

Cloud PKI provides a cloud-based certificate hierarchy for Intune-managed issuance. It directly addresses cloud-native managed certificate issuance.

Incorrect Answers

A:

CA separation defines an issuing chain under an organizational trust anchor. The choice addresses delegated certificate trust hierarchy rather than cloud-native managed certificate issuance.

B:

Certificate delivery depends on both target MDM policy and healthy CA services. It solves missing managed certificate diagnosis; the actual goal is cloud-native managed certificate issuance.

D:

Certificate health reporting identifies renewal or expiration risk. That suits active certificate-lifecycle monitoring, whereas this device needs cloud-native managed certificate issuance.

Question 343

Corporate Wi-Fi requires certificate-based authentication for managed Windows laptops. Which configuration BEST meets this requirement?

  1. Issue supported Cloud PKI device certificates and bind them to VPN profiles.
  2. Follow Cloud PKI CA recovery and certificate replacement procedures.
  3. Validate the Cloud PKI root trust and issuing chain deployment.
  4. Deploy eligible Cloud PKI-backed SCEP certificates with Wi-Fi profiles.

Explanation

Correct Answer

D:

Managed certificate issuance can supply client identities for enterprise WLAN. It directly addresses certificate-authenticated device Wi-Fi.

Incorrect Answers

A:

Certificate profiles provide eligible device trust material to VPN clients. It solves mobile certificate-backed VPN; the actual goal is certificate-authenticated device Wi-Fi.

B:

Trust-anchor problems require planned revocation and reissuance, not ad-hoc client retries. Its role is compromised certificate authority response; this case requires certificate-authenticated device Wi-Fi.

C:

Clients must trust all required chain elements for certificate authentication. This is appropriate for complete managed certificate trust, not the specified certificate-authenticated device Wi-Fi.

Question 344

BYOD mobile apps need access to selected internal resources without full device MDM enrollment. Which device-management decision is MOST appropriate?

  1. Configure Microsoft Tunnel for MAM with supported app protection integration.
  2. Restore and monitor the Microsoft Tunnel gateway service.
  3. Scope app tunnel access with supported MAM app and connection policies.
  4. Examine Tunnel gateway and client connection diagnostics.

Explanation

Correct Answer

A:

Tunnel for MAM extends secure network access to eligible app-managed devices. It directly addresses per-app BYOD private network.

Incorrect Answers

B:

App tunnel connectivity depends on a functioning gateway path to internal resources. This is appropriate for operational secure app tunnel, not the specified per-app BYOD private network.

C:

Per-app managed configuration confines connectivity to authorized applications. That suits policy-limited tunnel applications, whereas this device needs per-app BYOD private network.

D:

Separate gateway and app telemetry identifies which side of the tunnel failed. The choice addresses tunnel failure attribution rather than per-app BYOD private network.

Question 345

An enterprise needs early detection of unusual device-performance spikes across managed Windows laptops. Which approach addresses the stated endpoint-management need?

  1. Compare post-remediation analytics with its prechange device-health baseline.
  2. Use Intune Advanced Analytics anomaly detection.
  3. Review Advanced Analytics proactive insights and risk-based recommendations.
  4. Analyze Endpoint Analytics startup performance and comparison metrics.

Explanation

Correct Answer

B:

Anomaly analysis highlights exceptional fleet performance behavior. It directly addresses proactive performance anomaly detection.

Incorrect Answers

A:

Before/after measurement supports evaluation of management changes. Its role is evidenced reliability improvement; this case requires proactive performance anomaly detection.

C:

Insight evaluation prioritizes patterns where action can improve fleet health. The choice addresses prioritized endpoint improvement opportunities rather than proactive performance anomaly detection.

D:

Performance metrics quantify current user experience before remediation. It solves measurable startup baseline; the actual goal is proactive performance anomaly detection.

Question 346

A security team sees a sudden surge in EPM elevations for one unsigned process. Which configuration BEST meets this requirement?

  1. Reassess signing/hash identity and update EPM policies with approval.
  2. Retrieve EPM elevation usage and reporting records.
  3. Investigate elevation telemetry and tighten executable policy as needed.
  4. Assign scoped EPM elevation rules rather than adding permanent local admin membership.

Explanation

Correct Answer

C:

Unusual privileged-process patterns can indicate an unsafe exception. It directly addresses suspicious elevation spike analysis.

Incorrect Answers

A:

File identity policy must correspond to the new approved executable. This is appropriate for publisher/version rule maintenance, not the specified suspicious elevation spike analysis.

B:

EPM audit events support attribution of allowed privileged operations. That suits privileged application audit, whereas this device needs suspicious elevation spike analysis.

D:

Executable-scoped elevation avoids always-on broad privilege. Its role is least-standing-privilege installation; this case requires suspicious elevation spike analysis.

Question 347

A remote support engineer needs to view an employee's desktop while leaving control with the employee. Which device-management decision is MOST appropriate?

  1. Start a supported Remote Help full-control session under eligible roles.
  2. Assign the minimum permitted Remote Help elevation role through RBAC.
  3. Enforce scoped Remote Help access through applicable Intune RBAC boundaries.
  4. Use a consented Remote Help view-only session.

Explanation

Correct Answer

D:

View-only assistance can diagnose without granting unnecessary interaction privileges. It directly addresses restricted remote observation.

Incorrect Answers

A:

Full-control support requires explicit authorized remote interaction capability. That suits consensual remote control, whereas this device needs restricted remote observation.

B:

Role-controlled support prevents broad shared privileged credentials. The choice addresses approved remote elevation permissions rather than restricted remote observation.

C:

Administrative scope constrains which devices a support operator may manage. It solves tenant regional support separation; the actual goal is restricted remote observation.

Question 348

A root CA certificate is missing from clients, so managed Wi-Fi certificates are not trusted. Which approach addresses the stated endpoint-management need?

  1. Distribute the required Cloud PKI root certificate trust profile.
  2. Assign the supported certificate profile to the eligible device/user group.
  3. Inspect CA health and certificate issuance reports.
  4. Apply Cloud PKI management RBAC to authorized administrators.

Explanation

Correct Answer

A:

Trust chain validation needs the root installed before relying on issued certificates. It directly addresses available client trust root.

Incorrect Answers

B:

MDM profile targeting drives managed certificate enrollment. It solves intended certificate profile recipient; the actual goal is available client trust root.

C:

CA status can explain widespread certificate deployment issues. Its role is diagnosed Cloud PKI issuance; this case requires available client trust root.

D:

Authority configuration and certificate enrollment demand distinct privileged roles. This is appropriate for controlled CA administration, not the specified available client trust root.

Question 349

A Windows user needs a single approved executable to elevate while remaining nonadmin. Which configuration BEST meets this requirement?

  1. Use Microsoft Cloud PKI with proper certificate profiles.
  2. Use Endpoint Privilege Management.
  3. Use Enterprise App Catalog.
  4. Use Microsoft Tunnel for MAM where supported.

Explanation

Correct Answer

B:

EPM grants time- and rule-scoped elevation of applications. It directly addresses temporary privilege application.

Incorrect Answers

A:

Cloud-native CA services supply managed certificate identities to eligible endpoints. The choice addresses managed cloud certificate distribution rather than temporary privilege application.

C:

Managed catalog entries provide documented third-party app deployment packages. This is appropriate for curated app distribution, not the specified temporary privilege application.

D:

Per-app tunnel policies enable private resource connectivity without full-device MDM. That suits unmanaged mobile private network access, whereas this device needs temporary privilege application.

Question 350

The company wants the fleet's unusually slow startup pattern detected before tickets arrive. Which device-management decision is MOST appropriate?

  1. Apply the approved EPM elevation policy for the installer.
  2. Plan Cloud PKI with appropriate root and issuing authority policies.
  3. Enable available Advanced Analytics insights for the endpoint cohort.
  4. Start an appropriately authorized Remote Help session.

Explanation

Correct Answer

C:

Proactive analytics surface atypical performance signals across managed devices. It directly addresses early degraded startup detection.

Incorrect Answers

A:

EPM constrains privilege to an authorized application. It solves temporary installer elevation; the actual goal is early degraded startup detection.

B:

Cloud PKI provides a managed cloud CA chain for endpoint certificates. Its role is cloud-based client certificate issuance; this case requires early degraded startup detection.

D:

Remote Help addresses real-time per-device interactive support. The choice addresses live troubleshooting for one user rather than early degraded startup detection.


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