Question 740
A policy assistant now abstains on 35% of questions, half because no approved source exists. How should coverage be evaluated?
Explanation
Correct Answer
Safe abstention and capability failure are different outcomes requiring different responses.
Incorrect Answers
Suppressing refusal can increase false authoritative statements.
Withholding unsupported policy can be the correct behavior.
That conceals the service’s inability to address many user requests.



Agentic AI Business Solutions Architect (AB-100) Practice Tests