Question 780
A first-stage assessment at an insurance company investigates: A customer-facing assistant gives financial guidance without telling users they are interacting with AI. Which initial check is MOST useful for isolating the issue?
Explanation
Correct Answer
Review product disclosures and available human-review channels. This first check focuses on the stated situation, a customer-facing assistant gives financial guidance without telling users they are interacting with AI. It informs the recommended action: disclose the AI-assisted nature of the interaction and relevant limitations to users.
Incorrect Answers
This diagnostic applies when a health insurer wants to use personal medical narratives for generated outreach without consent review. For the current situation first review product disclosures and available human-review channels.
This diagnostic applies when a company wants an AI service to improve marketing throughput but cannot estimate monthly running costs. For the current situation first review product disclosures and available human-review channels.
This diagnostic applies when an AI deployment allows unrestricted model updates and third-party connectors without review. For the current situation first review product disclosures and available human-review channels.






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