Question 490
A FortiManager incident involves FortiManager HA heartbeat state: the team cannot determine whether the HA backup has lost contact with the primary. What targeted troubleshooting check is appropriate?
Explanation
Correct Answer
This is the focused troubleshooting check for FortiManager HA heartbeat state: check the HA path and peer connectivity when the cluster state is Down. It tests the failure most relevant to the goal to determine whether the HA backup has lost contact with the primary before unrelated settings are changed.
Incorrect Answers
That check is relevant to a fault in FortiManager primary and secondary roles used to provide a recoverable manager control plane using a primary appliance and backup units. It does not directly isolate the described FortiManager HA heartbeat state failure to determine whether the HA backup has lost contact with the primary.
That check is relevant to a fault in FortiManager automatic HA failover mode used to use the supported automatic VRRP-based failover behavior rather than a manual promotion process. It does not directly isolate the described FortiManager HA heartbeat state failure to determine whether the HA backup has lost contact with the primary.
That check is relevant to a fault in FortiManager HA synchronization counters used to prove central policy data replication before depending on a standby for recovery. It does not directly isolate the described FortiManager HA heartbeat state failure to determine whether the HA backup has lost contact with the primary.



Fortinet NSE 5 - FortiManager 7.6 Administrator (FCP_FMG_AD-7.6) Practice Tests