Question 580
A Claude Project knowledge collection contains two contradictory answers to the same approved customer FAQ. One document is current and signed off; the other is superseded. What maintenance action best prevents recurrence?
Explanation
Correct Answer
A single authoritative version prevents the assistant from mixing contradictory rules. Regression checks show whether the revised knowledge produces the approved answer.
Incorrect Answers
Random source selection can return an obsolete policy and prevents dependable customer responses.
Hiding status metadata destroys the basis for deciding which source may support an answer.
Synthesizing policy without authority creates a third unsupported answer instead of resolving the source conflict.



Claude Certified Associate - Foundations (CCAO-F) Practice Tests