Question 380
An app requires content filtering but might overblock benign customer requests. Which evaluation and governance practice is appropriate?
Explanation
Correct Answer
Measure legitimate-request false-block rate alongside protection against prohibited content and task harm, using representative allowed cases.
Incorrect Answers
Overblocking can harm legitimate users and business workflows.
Removing protection creates unacceptable false negatives.
A one-sided set cannot quantify overblocking.



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