The Complete Course from ExamCollection industry leading experts to help you prepare and provides the full 360 solution for self prep including PSM II: Professional Scrum Master II Certification Video Training Course, Practice Test Questions and Answers, Study Guide & Exam Dumps.

PSM II Certification: 6 Complete Practice Tests

Course Overview

The Professional Scrum Master II (PSM II) Certification is designed for Scrum practitioners who want to deepen their understanding of Scrum principles and practices. This course helps learners move beyond foundational knowledge, equipping them with advanced skills for applying Scrum effectively in complex environments. The training emphasizes practical techniques, servant leadership, and fostering high-performing teams.

Purpose of the Course

This course aims to develop an advanced level of Scrum mastery. Participants learn to handle complex situations, remove impediments, and improve team performance. The course encourages critical thinking, reflection on Scrum practices, and practical application of concepts. Learners gain insight into scaling Scrum, coaching teams, and managing organizational challenges.

Who Should Attend

The PSM II course is ideal for Scrum Masters, Agile coaches, team leads, product owners, and anyone involved in facilitating Scrum processes. Experienced practitioners who have already earned a PSM I certification benefit from this course, as it provides a deeper understanding of servant leadership and advanced facilitation techniques.

Learning Objectives

Participants will gain practical skills in applying Scrum in real-world scenarios. They will learn to analyze and resolve complex team dynamics, implement advanced techniques for facilitation, and improve overall team efficiency. The course develops competencies in coaching, mentoring, and supporting organizational change.

Course Duration

This course is structured to be completed over multiple sessions. The full program is designed to provide enough time for interactive exercises, discussions, and reflection. Each module builds on the previous one to reinforce learning and ensure participants are ready for the PSM II certification exam.

Module 1: Advanced Scrum Concepts

Module 1 introduces advanced Scrum concepts, focusing on deepening the understanding of the Scrum framework. Participants explore how Scrum adapts to complex product development environments. The module covers self-organization, cross-functional teams, and the role of Scrum in facilitating high-quality product delivery.

Scrum Principles and Values

Understanding Scrum values is essential for PSM II. Participants review transparency, inspection, and adaptation principles and learn how they apply to real-world challenges. Emphasis is placed on courage, focus, commitment, respect, and openness as guiding principles for effective teamwork.

Scrum Artifacts in Depth

This section explores Scrum artifacts in detail, including the Product Backlog, Sprint Backlog, and Increment. Participants learn advanced techniques for backlog refinement, prioritization, and delivering value incrementally. Real-world examples help learners apply these concepts to improve product development efficiency.

Module 2: Advanced Facilitation Techniques

Module 2 focuses on facilitation skills for Scrum Masters. Participants learn how to guide teams through complex discussions, decision-making processes, and conflict resolution. Effective facilitation promotes collaboration and ensures all team members are engaged.

Coaching and Mentoring Teams

Participants explore techniques for coaching teams to self-organize and improve performance. This module emphasizes mentoring practices, creating a culture of continuous learning, and supporting team growth. Learners gain insights into identifying team strengths and weaknesses to foster improvement.

Handling Impediments

Scrum Masters often face impediments that hinder progress. This section teaches advanced strategies for identifying, analyzing, and removing obstacles. Participants learn to address both team-level and organizational challenges that affect productivity and morale.

Module 3: Metrics and Reporting

Module 3 covers the use of metrics and reporting in Scrum environments. Participants learn how to measure team performance, assess process efficiency, and evaluate the impact of Scrum practices. Metrics are used as tools for improvement rather than for micromanagement.

Key Performance Indicators

Scrum Masters need to understand which metrics truly reflect progress. This section explores advanced indicators for team health, delivery performance, and value realization. Participants practice interpreting data and using it to coach teams toward better results.

Transparency and Accountability

Metrics help maintain transparency and accountability within the team. Participants learn to communicate results effectively and encourage data-driven decision-making. Techniques for fostering accountability without undermining trust are emphasized.

Module 4: Scaling Scrum

Module 4 introduces scaling Scrum practices for larger organizations. Participants learn how multiple Scrum teams can collaborate effectively while maintaining agility. The module covers frameworks, coordination techniques, and handling inter-team dependencies.

Coordination Across Teams

Managing dependencies between multiple Scrum teams is critical for success. This section explores strategies for cross-team communication, backlog alignment, and synchronized delivery. Participants learn to facilitate coordination while preserving team autonomy.

Organizational Challenges

Implementing Scrum at scale often reveals organizational challenges. Participants explore techniques for addressing cultural resistance, aligning stakeholders, and supporting organizational change. Real-world scenarios provide insight into overcoming common obstacles.

Applying Scrum Beyond Software

Scrum is not limited to software development. This section discusses applying Scrum principles to non-software projects. Participants explore how Scrum supports innovation, process improvement, and effective project management in various industries.

The PSM II Certification Training provides participants with an in-depth understanding of advanced Scrum practices. Module-based learning ensures a structured approach to mastering complex scenarios, advanced facilitation, metrics, and scaling practices. By completing this first part, learners gain the foundation necessary to progress through subsequent modules and excel in the PSM II exam.

PMS II Certification Course Requirements Overview

The PSM II course is designed for Scrum practitioners seeking advanced mastery. To succeed in this program, participants must meet certain prerequisites and possess specific skills. Understanding these requirements ensures learners are prepared for the challenges of advanced Scrum concepts and practices.

Prior Scrum Knowledge

A solid foundation in Scrum is essential. Participants should already be familiar with Scrum principles, roles, events, and artifacts. This knowledge forms the basis for exploring advanced concepts. Learners without prior experience are advised to complete PSM I or equivalent foundational training before enrolling.

Professional Experience

Practical experience in Scrum is highly recommended. Participants benefit most when they have hands-on experience working with Scrum teams. Exposure to real-world challenges, iterative development, and cross-functional collaboration enhances the ability to absorb advanced concepts and apply them effectively.

Understanding Scrum Roles

A clear understanding of the Scrum Master, Product Owner, and Development Team roles is required. Participants must be comfortable interacting with these roles in practical scenarios. This knowledge allows them to focus on advanced facilitation, coaching, and organizational improvement techniques during the course.

Agile Mindset

Possessing an Agile mindset is a key requirement. Participants should embrace values like collaboration, adaptability, and continuous improvement. An openness to change and experimentation helps learners effectively engage with advanced Scrum techniques.

Technical Background

While the course does not require deep technical expertise, familiarity with software development or project management processes is beneficial. Understanding how development teams work, including workflows and typical challenges, enables participants to apply Scrum principles in realistic contexts.

Analytical and Problem-Solving Skills

Advanced Scrum involves complex problem-solving. Participants should be comfortable analyzing situations, identifying root causes, and applying creative solutions. This skill set is critical for resolving team impediments and improving organizational processes.

Communication Skills

Effective communication is essential for success in the PSM II course. Participants must be able to clearly convey ideas, facilitate discussions, and collaborate with diverse stakeholders. Active listening and conflict resolution skills are particularly important when coaching or mentoring teams.

Leadership Capabilities

The course emphasizes servant leadership. Participants should be willing to take responsibility for guiding teams without exerting authority. Leadership skills, including motivating teams, fostering collaboration, and supporting professional growth, are important prerequisites.

Commitment to Continuous Learning

PSM II demands a commitment to continuous improvement. Participants must be willing to reflect on their practices, seek feedback, and apply lessons learned. A mindset oriented toward growth ensures that learners can integrate advanced Scrum techniques into their work effectively.

Time Commitment

Completing the PSM II course requires dedication. Participants should be prepared to invest time in learning, practicing exercises, and reviewing course materials. Adequate preparation before and after sessions ensures maximum benefit from the training.

Exam Preparation Requirements

Participants should be familiar with Scrum Guide updates and relevant advanced materials. Reviewing case studies, practicing scenario-based questions, and understanding metrics and scaling frameworks are essential for exam readiness. Prior exposure to Scrum simulations or role-playing exercises enhances practical understanding.

Organizational Support

Support from the participant’s organization improves learning outcomes. Organizations that encourage experimentation, provide access to Scrum teams, and allow time for practice ensure participants can apply concepts effectively. Supportive environments also facilitate reflection on real challenges faced by teams.

Digital Tools Familiarity

Familiarity with Scrum tools is beneficial. Participants should understand how tools like Jira, Trello, or other Agile management software support backlog management, sprint tracking, and reporting. Hands-on experience allows learners to connect theoretical concepts with practical workflows.

Conflict Management Skills

Advanced Scrum often involves addressing team conflicts. Participants should have basic skills in conflict management and negotiation. Understanding human behavior, interpersonal dynamics, and strategies for resolving disagreements supports effective facilitation and coaching.

Coaching Mindset

Participants should be prepared to adopt a coaching mindset. This involves guiding teams toward self-organization, fostering accountability, and helping individuals grow in their roles. Coaching skills are developed throughout the course but having foundational interpersonal skills is crucial.

Problem Framing Skills

The ability to frame problems clearly is a requirement. Participants must identify underlying issues, distinguish symptoms from root causes, and approach challenges systematically. This skill enables effective decision-making and practical application of Scrum principles.

Adaptability to Change

Scrum environments are dynamic. Participants must be able to adapt quickly to changing circumstances, feedback, and evolving team needs. Flexibility and resilience are critical for applying advanced techniques in real-world scenarios.

Reflective Practice

Reflection is an integral part of advanced Scrum mastery. Participants should practice self-assessment, review team interactions, and evaluate outcomes. Reflective practice helps learners continuously improve their facilitation and coaching abilities.

Continuous Feedback Integration

Learning to integrate feedback is essential. Participants must be comfortable receiving and acting on feedback from peers, mentors, and instructors. This practice enhances professional growth and strengthens the application of Scrum practices.

Ethical Considerations

Ethical awareness is a subtle but important requirement. Participants should demonstrate integrity, fairness, and respect in interactions. Ethical decision-making ensures that Scrum practices are applied responsibly within teams and organizations.

Organizational Context Awareness

Understanding organizational context is critical for advanced Scrum application. Participants should be able to navigate culture, policies, and team structures. Awareness of organizational dynamics allows for more effective implementation of Scrum frameworks.

Learning Environment Preparedness

Participants should create an environment conducive to learning. This includes minimizing distractions, dedicating time to practice exercises, and engaging actively in discussions. A focused learning environment maximizes comprehension and retention of advanced concepts.

Psychological Safety

Promoting psychological safety within teams is a prerequisite skill. Participants should understand how to create an environment where team members feel safe to share ideas, raise concerns, and experiment. This is foundational for advanced coaching and facilitation.

Practical Scrum Experience

Hands-on experience in real projects is highly recommended. Participants who have observed or participated in multiple sprints gain insights into common challenges and team behaviors. Practical experience reinforces theoretical learning and prepares participants for the PSM II exam.

Commitment to Peer Learning

Collaboration with peers is essential for advanced learning. Participants should engage actively in group exercises, discussions, and knowledge sharing. Learning from peer experiences enriches understanding and exposes participants to diverse perspectives.

Summary of Requirements

The PSM II course requires a combination of prior Scrum knowledge, practical experience, interpersonal skills, and commitment to growth. Participants who meet these requirements are well-positioned to succeed in mastering advanced Scrum techniques, excelling in the PSM II certification, and applying these skills in complex organizational environments.

PSM II Certification Course Description Overview

The Professional Scrum Master II (PSM II) Certification course is designed to advance the skills of Scrum practitioners. This course goes beyond the basics, enabling participants to handle complex scenarios and improve team performance. The focus is on applying Scrum principles effectively in challenging environments.

Purpose of the Course

The course aims to strengthen practical Scrum skills, coaching abilities, and facilitation techniques. Participants learn to guide teams through difficulties, enhance collaboration, and foster continuous improvement. The purpose is to create Scrum Masters capable of navigating organizational complexity while maintaining Scrum principles.

Advanced Scrum Practices

This course emphasizes advanced Scrum practices that build on foundational knowledge. Participants learn techniques for backlog refinement, sprint planning, and adaptive decision-making. Emphasis is placed on delivering value incrementally while optimizing team performance.

Focus on Servant Leadership

Servant leadership is a central theme of the PSM II course. Participants explore how to lead by supporting teams rather than directing them. The course covers methods to empower teams, promote accountability, and foster autonomy while guiding individuals toward achieving objectives.

Enhancing Facilitation Skills

Facilitation is key to successful Scrum practice. Participants develop skills to conduct productive meetings, workshops, and retrospectives. Emphasis is placed on engaging all participants, managing conflicts, and ensuring clear communication throughout the Scrum process.

Coaching Teams and Individuals

The course includes training on coaching both teams and individual team members. Participants learn how to identify areas for improvement, encourage self-organization, and promote professional growth. Techniques for mentoring and feedback are explored in detail.

Applying Scrum in Complex Environments

Participants learn to apply Scrum in complex and adaptive settings. This includes dealing with interdependent teams, dynamic requirements, and organizational constraints. Strategies for scaling Scrum and maintaining consistency across multiple teams are covered.

Metrics and Performance Improvement

The course emphasizes the use of metrics to improve team performance. Participants learn which metrics are meaningful, how to interpret them, and how to apply insights to optimize processes. Metrics are used to facilitate continuous improvement rather than enforce control.

Handling Impediments and Challenges

Scrum Masters often encounter obstacles that hinder progress. The course provides tools and strategies to identify and remove impediments at both the team and organizational level. Participants practice problem-solving approaches to ensure teams can operate effectively.

Promoting Transparency

Transparency is a foundational principle in Scrum. Participants learn techniques to ensure work progress, impediments, and results are visible to all stakeholders. This openness helps improve collaboration and informed decision-making within the team and organization.

Scaling Scrum for Larger Organizations

Scaling Scrum practices is addressed for organizations with multiple teams. Participants learn frameworks and coordination techniques that ensure collaboration while maintaining team autonomy. Challenges of inter-team dependencies and stakeholder alignment are explored.

Real-World Applications

The course emphasizes practical application through exercises, simulations, and case studies. Participants gain experience in applying Scrum principles to real-world scenarios, enhancing their ability to translate theory into effective practice.

Continuous Improvement and Learning

Continuous learning is a core focus. Participants are encouraged to reflect on their practices, seek feedback, and iterate on their approach. This mindset helps teams evolve, adapt, and deliver high-quality results consistently.

Who This Course Is For Overview

The PSM II course is designed for Scrum practitioners looking to enhance their expertise. It is suitable for those who have experience with Scrum and want to deepen their knowledge, improve their facilitation skills, and gain advanced coaching capabilities.

Experienced Scrum Masters

This course is ideal for Scrum Masters who have completed PSM I or have equivalent experience. Participants refine their ability to guide teams, resolve conflicts, and implement advanced Scrum techniques. Experienced practitioners gain insights into handling complex organizational scenarios.

Agile Coaches and Facilitators

Agile coaches benefit from the advanced content of this course. It provides tools for mentoring Scrum Masters, facilitating high-performing teams, and supporting organizational agility. The course enhances coaching skills through practical exercises and real-world scenarios.

Team Leaders and Project Managers

Leaders overseeing Scrum teams or Agile projects gain value from this course. They learn techniques for improving team performance, managing dependencies, and fostering collaboration. Participants develop the ability to support teams without undermining their autonomy.

Product Owners

Product Owners benefit from understanding advanced Scrum concepts. This includes backlog management, stakeholder collaboration, and optimizing value delivery. Product Owners learn how to work effectively with Scrum Masters and teams to maximize product outcomes.

Professionals Facing Complex Challenges

The course is suitable for anyone encountering complex challenges in their Scrum environment. Participants learn to navigate ambiguity, manage inter-team dependencies, and implement solutions that support continuous improvement.

Learning for Continuous Growth

The PSM II course is intended for professionals committed to growth. Participants are expected to apply insights in their daily work, reflect on outcomes, and share knowledge with peers. This approach ensures long-term skill development and organizational impact.

Organizations Supporting Scrum Mastery

Organizations investing in the PSM II course enable their teams to benefit from advanced Scrum practices. Supporting employee participation ensures improved Scrum implementation, higher team performance, and better alignment with organizational objectives.

Practical Exercises and Case Studies

Throughout the course, participants engage in hands-on exercises and case studies. These activities simulate real-world Scrum challenges and reinforce theoretical knowledge. The practical focus ensures participants leave the course ready to apply advanced practices immediately.

Peer Collaboration

Learning is enhanced through collaboration with peers. Participants engage in discussions, role-plays, and problem-solving exercises. Peer interaction exposes learners to diverse perspectives and encourages innovative approaches to Scrum challenges.

Preparing for PSM II Certification

The course prepares participants for the PSM II exam. Content aligns with the exam objectives, including advanced Scrum concepts, facilitation techniques, coaching methods, and scaling practices. Participants gain confidence in applying knowledge under real-world conditions.

Developing a Coaching Mindset

An emphasis is placed on developing a coaching mindset. Participants learn to support teams and individuals in achieving high performance. This mindset includes guiding without directing, fostering self-organization, and promoting continuous learning within the team.

Enhancing Organizational Impact

The course also teaches participants how to influence organizational change. Scrum Masters learn to advocate for Agile principles, support adoption across teams, and overcome cultural or structural challenges. The focus is on creating sustainable improvements across the organization.

The PSM II course is a comprehensive program for advanced Scrum practitioners. It emphasizes practical application, coaching, facilitation, metrics, and scaling practices. Participants gain skills to handle complex situations, improve team performance, and influence organizational change effectively.

The course is suited for experienced Scrum Masters, Agile coaches, Product Owners, team leaders, and professionals facing complex Scrum challenges. Participants are expected to have prior Scrum knowledge, practical experience, and a commitment to continuous learning. Those who complete the course gain the expertise required to excel in advanced Scrum environments and achieve PSM II certification.