Avaya 71201X Exam Dumps & Practice Test Questions

Question 1:

In Avaya Aura System Manager (SMGR), which configuration entry specifies the address of an Avaya Aura Session Manager (SM) Security Module?

A. SM SIP Entity Link
B. SM Instance
C. SM SIP Entity
D. SM Replica Node

Correct Answer: C

Explanation:

Within the Avaya Aura System Manager (SMGR), managing the Session Manager (SM) and its components requires correctly defining various entries. One key part of this configuration is identifying where the Security Module’s address is specified.

Option C, SM SIP Entity, is the precise entry used to define the address of the Security Module within Session Manager. The SM SIP Entity represents the SIP (Session Initiation Protocol) endpoint for the Session Manager or its Security Module. This entry holds the IP address or hostname that other components use to communicate securely with the Security Module. Configuring this correctly is crucial for enabling communication and proper routing of SIP messages within the system.

Option A, SM SIP Entity Link, does not define the address itself but rather describes the relationships or connections between SIP Entities, such as linking the Session Manager to other network entities. It is about the linkage rather than the endpoint address.

Option B, SM Instance, refers to the individual instances of Session Manager or Security Modules that exist in the environment. While it identifies specific deployments, it doesn’t specifically hold the network address information.

Option D, SM Replica Node, is related to redundancy and high availability. Replica nodes serve as backups or duplicates of the Session Manager or Security Module but do not define the primary address used for communication.

In conclusion, the SM SIP Entity entry is the fundamental configuration element where the Security Module’s address is specified, ensuring proper SIP communication between Avaya components.

Question 2:

Which command must be run on the Avaya Aura Session Manager (SM) command line to establish the trusted relationship between Avaya Aura System Manager (SMGR) and the Session Manager?

A. service trust start
B. initDRS
C. start trust management
D. initTM

Correct Answer: D

Explanation:

In an Avaya Aura system, establishing trust between the System Manager (SMGR) and Session Manager (SM) is a critical step that ensures secure communication and coordinated management. This trust relationship allows the two components to synchronize configuration data and operate cohesively.

Among the options provided, initTM is the specific command entered from the Session Manager’s command line interface to initiate this trusted relationship. Running initTM triggers the trust management process that authenticates and secures communication between SM and SMGR, allowing secure exchange of configuration and operational data.

Looking at the other options:

Option A, service trust start, might appear relevant but is not the recognized command in Avaya environments for starting trust relationships between SM and SMGR. It may be used for other service contexts but not for trust initiation.

Option B, initDRS, relates to initializing the Data Replication Service (DRS), which handles the replication of configuration data across different nodes or servers. While important for data consistency, this command is unrelated to the initial establishment of trust between SM and SMGR.

Option C, start trust management, sounds plausible but is not a valid or recognized command in Avaya’s Session Manager CLI for trust establishment.

Therefore, the initTM command is the correct and officially supported command used to begin the trusted relationship process, securing communication channels and enabling System Manager and Session Manager to function in tandem.

Question 3:

Where within Avaya Aura Session Manager do you configure the Listen Ports when adding a new Session Manager (SM)?

A. Communication Profile
B. SM Firewall
C. Session Manager SIP Entity
D. SM Administration

Correct Answer: D

Explanation:

In the Avaya Aura Session Manager architecture, configuring Listen Ports for SIP communication is a critical task that determines how the Session Manager receives SIP signaling traffic from other network components. These Listen Ports specify the TCP or UDP ports that the Session Manager monitors for incoming SIP requests.

The correct location to define and configure these Listen Ports is within the SM Administration interface. This administrative portal provides the settings needed to manage the network interfaces and port assignments for the Session Manager instance. By specifying the Listen Ports here, you ensure that the Session Manager is prepared to accept SIP traffic on the designated ports, which is essential for enabling call signaling and other SIP-based interactions.

Examining the other options clarifies why they are incorrect:

• The Communication Profile mainly contains configuration related to users, endpoints, and their communication parameters, but it does not handle port configurations for the Session Manager. It focuses on user profiles rather than network-level settings.

• The SM Firewall relates to network security rules and access controls. While firewalls filter traffic and can block or allow specific ports, they do not define which ports the Session Manager itself listens on. That is a configuration task separate from firewall management.

• The Session Manager SIP Entity configuration describes the logical SIP entity details, such as entity names, IP addresses, and routing information, but it does not include the direct configuration of Listen Ports. It defines how Session Manager interacts with other SIP entities but not the low-level port settings.

Thus, SM Administration is the precise place where Listen Ports for Avaya Aura Session Manager are set up, allowing the system to correctly receive and process SIP traffic as part of its core functionality.

Question 4:

Which two types of information does Avaya Aura Session Manager save in its registrar database during the registration of a SIP endpoint? (Select two.)

A. Location (IP Address)
B. User Language preference
C. SIP Uniform Resource Identifier (URI)
D. SIP endpoint type
E. User Time Zone

Correct Answers: C, D

Explanation:

When a SIP endpoint, such as a desk phone or softphone, registers with Avaya Aura Session Manager, certain essential information is stored in the Session Manager’s registrar database. This stored data helps the Session Manager efficiently route calls and manage active sessions.

Two key pieces of information saved during registration are:

• SIP Uniform Resource Identifier (URI): This is the unique identifier for the user or device, formatted like an email address (e.g., sip:user@example.com). The SIP URI is critical for identifying and routing calls to the correct endpoint. It acts as the main address for SIP communication and must be recorded accurately in the registrar database.

• SIP endpoint type: This describes the nature of the SIP device or client, such as whether it’s a hardware phone, soft client, or some other endpoint. Knowing the endpoint type allows Session Manager to apply appropriate handling rules and feature support during communication.

Looking at the other options clarifies their irrelevance to the registrar database:

• Location (IP Address): Although an IP address is necessary for routing SIP messages, it is not explicitly stored in the registrar database during registration. IP details are generally handled dynamically through other parts of the SIP infrastructure.
  
  

• User Language preference: Language settings are typically configured at the user profile or endpoint level but do not form part of the registrar database, which focuses on routing and session data.

• User Time Zone: Time zone information is relevant for scheduling and call forwarding but is stored elsewhere, such as in user profiles, rather than in the registrar database.

In conclusion, the SIP URI and SIP endpoint type are the primary attributes stored in the Avaya Aura Session Manager’s registrar database during SIP endpoint registration, enabling the system to correctly identify and manage communication sessions.

Question 5:

After deploying a new Avaya Aura Session Manager (SM), what is the default initial Service State of the system?

A. Accept New Service
B. Deny All Service
C. Service Mode
D. Maintenance Mode

Correct Answer: D

Explanation:

When a new Avaya Aura Session Manager (SM) is deployed, it starts in the Maintenance Mode as its initial Service State. This mode is specifically designed to allow administrators to configure, test, and troubleshoot the system safely before it handles any live network traffic. While in Maintenance Mode, the Session Manager will not accept or process any service requests, thereby preventing any disruptions or unintended operations during setup.

Breaking down the options:

• A (Accept New Service): This state allows the Session Manager to start accepting incoming service requests and processing calls from devices and network components. However, this is not the default state after deployment because the system must first be configured properly before accepting live traffic.

• B (Deny All Service): Although it might seem like a reasonable protective state to avoid any service processing, this is not the default state. Deny All Service is not typically used for initial deployment setups.

• C (Service Mode): This is the fully operational state in which the Session Manager actively manages and routes service requests. The system reaches this state only after successful configuration and testing, not immediately upon deployment.

• D (Maintenance Mode): This is the correct initial state. It ensures that the system is isolated from live traffic, giving administrators the opportunity to apply configuration settings, test system functions, and troubleshoot without impacting users.

In summary, Maintenance Mode safeguards the system during its critical setup phase, ensuring it doesn’t handle live calls until properly configured. Thus, Option D is the correct answer.

Question 6:

Which two key roles does Avaya Aura Session Manager (SM) perform? (Select two.)

A. Functions as an H.323 call controller
B. Acts as a registration point for SIP endpoints
C. Provides centralized SIP routing and integration
D. Operates as an H.323 routing engine
E. Registers digital (DCP) devices

Correct Answers: B, C

Explanation:

Avaya Aura Session Manager (SM) plays a critical role in managing and routing SIP-based communications within an Avaya unified communications environment. It serves as the central SIP session control component, handling SIP signaling and facilitating integration across various SIP-enabled devices and systems.

Reviewing the options:

• A (H.323 call controller): This is incorrect. Session Manager focuses on SIP protocol management. Handling H.323 calls is typically the responsibility of other Avaya components, such as Communication Manager.

• B (Registration point for SIP endpoints): This is correct. Session Manager provides a centralized registration service for SIP devices, such as IP phones and soft clients, enabling these endpoints to register with the system and establish communication sessions.

• C (Centralized SIP routing and integration): This is also correct. One of Session Manager’s primary functions is to act as a SIP routing hub, managing call flows between SIP endpoints, different communication systems, and third-party platforms. This central routing ensures efficient and seamless SIP traffic management.

• D (H.323 routing engine): This is incorrect. The routing and handling of H.323 protocol communications are outside the scope of Session Manager and handled by other components.

• E (Registers digital DCP devices): This is incorrect. Digital devices using the DCP protocol register with Communication Manager, not Session Manager.

To summarize, Avaya Aura Session Manager is mainly responsible for B providing SIP endpoint registration and C centralized SIP routing and integration. Therefore, Options B and C are the correct answers.

Question 7:

Which specific feature within Avaya Aura Session Manager enables interoperability with third-party call servers like the Nortel CS1000?

A) Adaptation Module
B) CS1000 Convertor
C) Regular Expression
D) CS1000 Switcher

Correct Answer: A

Explanation:

Avaya Aura Session Manager (SM) acts as a centralized call control platform that facilitates seamless communication across different telephony systems, including non-Avaya systems such as the Nortel CS1000. To achieve interoperability, Avaya Aura SM includes certain specialized features, one of which is the Adaptation Module.

The Adaptation Module is a critical component designed to bridge differences between Avaya’s native protocols and those used by third-party call servers. This module performs necessary translation and normalization of signaling messages and media streams, ensuring that calls can be correctly routed and managed between disparate systems. It essentially “adapts” the communication protocols, allowing Avaya Aura SM to communicate effectively with legacy or external telephony infrastructures like the CS1000.

Let’s examine why the other options are not correct:

• CS1000 Convertor: This term is not recognized within Avaya Session Manager’s suite of features. Although protocol conversion is essential for interoperability, it is handled by the Adaptation Module rather than any component named “CS1000 Convertor.”

• Regular Expression: While regular expressions are used in routing and pattern matching for call processing, they do not facilitate integration or protocol adaptation between different telephony systems. They serve a different purpose focused on data matching rather than communication interoperability.

• CS1000 Switcher: This is not a feature of Avaya Aura Session Manager. The CS1000 is a separate system, and its internal switching functions are unrelated to how Session Manager connects or communicates with it.

Therefore, the correct answer is A because the Adaptation Module is specifically designed to enable Avaya Aura Session Manager to interface with third-party call servers like the CS1000 by translating protocols and ensuring smooth interoperability. This understanding is crucial for anyone managing or certifying in Avaya telephony environments.

Question 8:

What is the primary function of Serviceability Agents within the Avaya Aura system?

A) Automatically upgrade Avaya Aura Session Manager to the latest software
B) Facilitate simultaneous backups of Avaya Aura System Manager and Session Manager
C) Manage SIP Call Center agent administration
D) Send system alarms to Avaya Aura System Manager (SMGR)

Correct Answer: D

Explanation:

Serviceability Agents are key components within the Avaya Aura architecture tasked with ensuring the system’s operational health and stability. Their primary responsibility revolves around monitoring, diagnostics, and alert management, which helps maintain high availability and performance of the communication environment.

The main role of Serviceability Agents is to collect system status information and generate alarms or notifications whenever potential issues are detected. These alarms are then forwarded to the Avaya Aura System Manager (SMGR), which acts as the central point for managing system alerts and facilitating timely troubleshooting. This proactive alerting mechanism is vital for maintaining service reliability and preventing prolonged outages.

Now let’s clarify why the other options are incorrect:

• Automatic Upgrades (A): Serviceability Agents do not perform software upgrades. Upgrading Avaya Aura Session Manager requires manual intervention or dedicated upgrade tools, not automated processes handled by these agents.

• Simultaneous Backups (B): Backups of Session Manager and System Manager are managed separately using specialized maintenance utilities, not through Serviceability Agents.

• SIP Call Center Agent Administration (C): Serviceability Agents focus on system-level monitoring and diagnostics, not on managing application-level entities such as SIP call center agents.

Hence, option D is the correct choice as Serviceability Agents are responsible for monitoring the health of the system and sending alarms to the Avaya Aura System Manager (SMGR) to alert administrators about critical issues. This role is essential for maintaining the overall serviceability and uptime of the Avaya communication infrastructure and is a fundamental concept tested in Avaya certification exams.

Question 9:

What are three ways users can be assigned to Avaya Aura Session Manager (SM) starting with release 10.1? (Select three.)

A. Location-Region
B. Fixed
C. Domain-Assigned
D. Auto-Selected
E. Fixed-Region

Correct Answer: B, D, E

Explanation:

Avaya Aura Session Manager (SM) release 10.1 introduced multiple methods for assigning users to Session Manager instances to handle their call routing and communication sessions effectively. Understanding these assignment methods is crucial for configuring and managing large, distributed communications environments.

The Fixed assignment method (Option B) involves statically configuring a user to always connect to a specific Session Manager. This is a straightforward approach where the administrator manually binds a user to a particular Session Manager instance. It provides predictability but less flexibility in load balancing or failover.

The Auto-Selected method (Option D) allows the system to dynamically assign users to the best Session Manager based on real-time factors such as availability or load. This method offers greater resilience and efficiency by automatically optimizing user connections without manual intervention.

The Fixed-Region method (Option E) is a hybrid approach where users are assigned to a fixed Session Manager that is tied to a specific geographical or organizational region. This method supports scenarios requiring localized session handling while retaining some static assignment benefits.

Other options like Location-Region (Option A) and Domain-Assigned (Option C) are either not explicitly supported or pertain more to domain management rather than direct user-to-Session Manager assignment in release 10.1. Location-Region may conceptually refer to regional assignments but is not an official assignment method. Domain-Assigned relates to domain-level organization rather than individual user assignments.

In summary, the correct assignment options available in Avaya Aura Session Manager 10.1 are Fixed, Auto-Selected, and Fixed-Region, offering a range of static, dynamic, and region-based user assignment capabilities.

Question 10:

Under what condition will an alarm in Avaya Aura Session Manager (SM) be automatically cleared?

A. After 24 hours from when the alarm was first triggered
B. When the issue causing the alarm has been resolved
C. If an automatic clearing rule has been set by the administrator
D. During the scheduled nightly alarm clearing in Avaya Aura System Manager (SMGR)

Correct Answer: B

Explanation:

Avaya Aura Session Manager (SM) integrates comprehensive alarm management to monitor and notify administrators of issues affecting communication services. Alarms represent detected faults or conditions requiring attention, such as network failures or resource constraints. Proper handling and clearing of alarms are essential for accurate system health monitoring.

The correct and most common behavior is that alarms are automatically cleared when the underlying problem that triggered the alarm is resolved (Option B). This ensures that the alarm status accurately reflects the current operational state of the system and prevents stale or irrelevant alarms from cluttering the monitoring environment.

Option A, which suggests clearing alarms after a fixed time such as 24 hours, is generally incorrect because enterprise alarm systems prioritize resolution-based clearing rather than arbitrary timeouts. Allowing alarms to remain until resolution ensures no issues go unnoticed.

Option C refers to custom rules for automatic alarm clearing, which may exist but are not the default behavior. Such configurations are optional and depend on administrative policies.

Option D mentions nightly clearing by Avaya Aura System Manager (SMGR). While SMGR performs routine maintenance tasks, the automatic clearing of alarms primarily depends on issue resolution rather than scheduled clearing cycles to avoid masking active problems.

In summary, alarms in Avaya Aura Session Manager are designed to be cleared automatically once the root cause of the alarm has been addressed, maintaining accurate and up-to-date monitoring of system health.