Common Challenges in Exporting Office 365 Emails to PST and Their Underlying Causes

Start with the export product you are actually using Older Office 365 export tutorials often require a browser plugin, Internet Explorer security zone or a .NET downloader. Those directions describe historical tools and may not apply to the current Microsoft Purview eDiscovery experience. The supported workflow depends on your organization’s licensing, permissions and which eDiscovery… Read More »

Understanding OST Files and the Challenges of Migration to Office 365

An OST file allows classic Outlook to work with a cached copy of messages from a server-backed mailbox. Its role is fundamentally different from that of a personal PST archive, and this distinction can prevent expensive mistakes during a move to Microsoft 365. An OST ordinarily is not the primary migration source. The authoritative server… Read More »