Category Archives: itil

What You Need to Know About ITIL Qualifications and Certifications

ITIL practices are designed to help organizations identify areas that need improvement. These are vendor- and industry-neutral guidelines that help companies optimize and streamline their processes, maximize the efficiency and reduce costs. To understand what ITIL is about, it helps to know a little of its history. Back in 1980s, the UK Government’s Central Computer… Read More »