Avaya 71200X Exam Dumps & Practice Test Questions
Question 1:
While managing Avaya Aura® Communication Manager (CM) through System Manager (SMGR), you notice that changes made via the System Access Terminal (SAT) are not visible in SMGR’s representation of the CM database.
Which configuration checkbox in the Inventory settings is most likely left unchecked, preventing these updates from appearing in SMGR?
A. Send Updates To SMGR
B. Sync With SMGR
C. Inform SMGR Of SAT Changes
D. Enable Notifications
Correct Answer: C
Explanation:
In an Avaya Aura® environment, System Manager (SMGR) serves as a centralized interface for managing Communication Manager (CM) and other Avaya applications. To ensure that System Manager maintains an up-to-date and accurate view of the CM configuration, it must be notified of any changes, regardless of where those changes originate.
One common method for administrators to directly configure Communication Manager is through the System Access Terminal (SAT), a CLI tool used for advanced or real-time configuration changes. However, SAT operates independently of System Manager’s change tracking mechanisms. If changes made via SAT are not visible in System Manager, it often results in database inconsistencies—System Manager’s CM record will be outdated compared to the actual live CM system.
To mitigate this, there's a specific setting in the CM element's Inventory configuration within System Manager. The checkbox labeled "Inform SMGR Of SAT Changes" ensures that SMGR is notified whenever modifications are made using SAT. If this setting is unchecked, System Manager will not receive any notification or trigger synchronization when SAT is used, which explains why recent changes aren’t reflected in its interface.
Now, examining the distractors:
A. Send Updates To SMGR: This sounds relevant but generally refers to configuration data being pushed from CM through other means—not specifically SAT activity.
B. Sync With SMGR: While synchronization is important, this setting typically governs scheduled or on-demand synchronization sessions rather than real-time notification of SAT-driven changes.
D. Enable Notifications: This setting enables general alerts or SNMP traps for faults or changes but does not specifically govern SAT-related configuration updates.
In summary, only option C directly ensures that System Manager is alerted when SAT-based changes occur. This is essential for keeping SMGR's internal representation of the CM database accurate and aligned with the live system. Failing to enable this setting leads to inconsistent records and can affect system audits, backups, and administration.
Question 2:
In a High Availability (HA) Duplex deployment of Avaya Aura® Communication Manager (CM), how many servers are included in the configuration?
A. Three servers (2 Active + 1 Standby)
B. Four servers (2 Active + 2 Standby)
C. Two servers (2 Active + 0 Standby)
D. Two servers (1 Active + 1 Standby)
Correct Answer: D
Explanation:
Avaya Aura® Communication Manager (CM) is designed with high availability in mind, and the Duplex High Availability (HA) model ensures service continuity in the event of hardware or software failure. In this model, two servers are used: one active server and one standby server.
This setup, often referred to as 1+1 redundancy, is built for reliability and fault tolerance. The active server handles all call processing and configuration functions, while the standby server remains in constant synchronization with the active node. It mirrors data and state information so that in the event of a failure—such as a crash or planned maintenance—the standby server can immediately take over with minimal downtime or service disruption.
This configuration is highly effective and relatively simple to manage. It avoids the complexity of multi-node clusters while still delivering essential failover capabilities, making it an optimal choice for many enterprise environments.
Reviewing the answer options:
A. Three servers (2 Active + 1 Standby): This is not standard for a duplex HA system. It describes a more complex, possibly load-balanced architecture, which isn't how Avaya CM duplex HA is designed.
B. Four servers (2 Active + 2 Standby): This also exceeds the scope of traditional HA duplex setups and suggests either a clustered or distributed configuration that goes beyond typical Communication Manager deployments.
C. Two servers (2 Active + 0 Standby): A configuration where both servers are active implies load balancing without failover, which negates the fundamental principle of high availability through redundancy. This would leave the system vulnerable to failure.
D. Two servers (1 Active + 1 Standby): This is exactly how a duplex HA configuration operates. The active server performs all operational roles, while the standby server stays ready to assume control instantly if a fault is detected.
In conclusion, the duplex HA architecture of Avaya Aura CM is designed with two servers: one actively running the system and one in standby mode. This model is a cost-effective way to achieve high availability without the complexity of more elaborate server clusters. Therefore, the correct answer is D.
Question 3:
When configuring Avaya Aura Communication Manager (CM) to function as a feature server for SIP-based Avaya endpoints (AST endpoints), which step is essential to ensure successful operation?
A. SIP endpoints are not supported in Avaya Aura 8.x.
B. CM must be configured as both an Application and included in an Application Sequence.
C. SIP endpoints must directly register with CM.
D. CM must be part of an Application Sequence that is assigned to the CM Managed Element.
Correct Answer: D
Explanation:
In the Avaya Aura environment, Communication Manager (CM) serves a critical role in providing telephony features for SIP-based Avaya endpoints, such as AST (Avaya SIP Telephones). For CM to operate effectively as a feature server for these endpoints, a proper configuration within System Manager is required to route SIP signaling and manage session control through Session Manager.
A key part of this setup involves first defining CM as a Managed Element in System Manager. This step allows the system to recognize CM as a valid component of the Avaya Aura architecture. However, making CM a Managed Element alone does not establish its role in processing SIP signaling or delivering features to SIP endpoints.
To bind CM’s feature-processing capabilities to Session Manager, you must go a step further by adding CM as an Application and including it in an Application Sequence. Most importantly, this Application Sequence must be linked to the CM Managed Element. This association ensures that SIP signaling from registered endpoints—via Session Manager—is correctly routed through CM, allowing it to handle call features such as conferencing, forwarding, or call pickup.
Let’s review why the other options are incorrect:
A is incorrect because Avaya Aura 8.x fully supports SIP endpoints, and Avaya continues to enhance this support with each new version. SIP endpoint integration is a core capability of the platform.
B is partially correct in that CM must indeed be defined as both an Application and part of an Application Sequence. However, this answer is incomplete unless the Application Sequence is explicitly linked to the Managed Element, as required for actual feature server operation.
C is incorrect because SIP endpoints register with Session Manager, not directly with Communication Manager. Session Manager handles registration and signaling, while CM delivers telephony features after receiving routing instructions via Application Sequences.
In conclusion, for CM to properly function as a feature server for SIP-based AST endpoints, it must be included in an Application Sequence that is then assigned to its corresponding Managed Element. This configuration ensures seamless signaling integration and feature support, making D the most accurate answer.
Question 4:
To establish a separate signaling path for Advanced SIP Telephones (ASTs) between Avaya Aura Session Manager (SM) and Communication Manager (CM), how should you configure a second SIP trunk if one already exists for general SIP traffic?
A. Create a new SIP Entity, SIP Entity Link, and CM Trunk Group using a different TLS port (e.g., 5062).
B. Modify the existing SIP Entity to add a second link using UDP instead of TLS.
C. Assign new IP addresses to both SM and CM to create an additional SIP link.
D. Use the existing SIP link, as OPTIM signaling must flow through it.
Correct Answer: A
Explanation:
In Avaya Aura environments, separating signaling traffic for Advanced SIP Telephones (ASTs) helps maintain security, manageability, and performance. ASTs rely on specialized SIP signaling (often referred to as OPTIM traffic) to enable advanced call features, and it is a best practice to route this traffic over a dedicated SIP trunk between Session Manager (SM) and Communication Manager (CM).
If a general SIP trunk already exists, the correct method to create a second, isolated trunk for AST signaling is to define a new SIP Entity and SIP Entity Link in System Manager. This configuration allows you to route specific types of signaling traffic separately. Crucially, this second trunk must use a different transport-layer port, commonly an alternative TLS port such as 5062, to avoid conflicts with the existing trunk that likely uses port 5061.
Option A correctly outlines this process and aligns with Avaya’s recommended design practices:
Define a new SIP Entity for CM.
Establish a SIP Entity Link between SM and CM using an alternate TLS port.
Configure a new Signaling Group and Trunk Group in CM to recognize this second link.
Let’s review the other options:
B is incorrect because switching the transport protocol from TLS to UDP reduces security and is not advised for enterprise environments. Additionally, changing protocols does not effectively separate the signaling streams, especially for secure or specialized traffic like AST.
C suggests assigning secondary IP addresses to SM and CM, which introduces unnecessary complexity and is not required for setting up multiple SIP trunks. Avaya does not recommend this method for traffic separation.
D is also incorrect. For advanced SIP features to function optimally, Avaya specifically recommends dedicated SIP trunks. Using the existing trunk for both general and OPTIM traffic can lead to signaling congestion, loss of feature parity, and operational complications.
In summary, the cleanest, most secure, and Avaya-supported way to enable a second SIP trunk for AST traffic is by creating a separate SIP Entity and SIP Entity Link using a different TLS port. This makes A the correct and complete answer.
Question 5:
Upon first accessing the SAT interface after deploying an Avaya Aura® Communication Manager (CM) Duplex Cluster, you notice that commands like "add" and "change" are unavailable—even though the license file is already in place.
What step is required to gain full administrative access to these commands?
A. Restart both the Active and Standby servers
B. Upload the CM authentication file
C. Configure WebLM licensing and point CM to the WebLM IP
D. Run “save translation” followed by “reset system 4”
Correct Answer: B
Explanation:
After installing a new Avaya Aura Communication Manager (CM) Duplex Cluster, both a license file and an authentication file are needed for the system to operate with full administrative functionality. The license file enables features and capacities as per the purchased entitlements, but it is the authentication file that grants access rights to specific system commands used through the SAT (System Access Terminal) interface.
In this case, although the license file has been applied, the inability to use critical SAT commands such as "add" or "change" clearly indicates that the authentication file has not been installed yet. This file acts like a digital permission slip, confirming that the administrator is authorized to perform configuration tasks within CM. Without it, the system operates in a restricted or read-only mode, which prevents configuration-level changes.
The authentication file is separate from the license. It is often overlooked during initial deployment, but it plays a key role in unlocking full system capabilities. Once the authentication file is uploaded and applied, the SAT interface becomes fully functional, and configuration commands are re-enabled.
Now let’s assess the incorrect choices:
A. Rebooting both servers: While a reboot might reset the system, it does not install missing files or change access permissions. If the authentication file is absent, a reboot will have no effect on the availability of SAT commands.
C. Licensing via WebLM: This pertains only to applying or updating the license file, not user access. Since the license has already been successfully installed, this step is irrelevant to enabling configuration commands.
D. Save and reset commands: These are used after making configuration changes to apply them. But if the SAT doesn’t allow changes in the first place, these commands cannot be run or serve any purpose in resolving the issue.
To gain full administrative access to configuration commands in SAT after initial setup of a CM Duplex Cluster, you must install the CM authentication file. This enables the "add" and "change" functionalities, unlocking the complete range of configuration capabilities. Therefore, the correct answer is B.
Question 6:
When setting up the CM Server Role in Avaya Aura® Communication Manager (CM), which field from the license file must be used to correctly associate the system with its licensing?
A. System ID (SID)
B. MAC address of System Manager
C. Product ID (PID)
D. Serial Number of the CM server
Correct Answer: A
Explanation:
In Avaya Aura Communication Manager (CM), licensing ensures that the system operates with the features, capacities, and user entitlements that have been officially purchased. During the configuration process—specifically when setting up the Server Role page in CM—it’s crucial to correctly link the server to its license using the right identifier.
The System ID (SID) is the unique reference used in the license file that ties the license to a specific CM system. This value must be manually entered in the Server Role configuration page to validate the system against the license. The SID is generated at the time the license is issued and is based on the system’s unique characteristics, such as hardware or virtual instance identifiers.
Without entering the correct SID, the system may fail to activate licensed features, display error messages, or run in restricted mode—regardless of whether a valid license file is present. It is essentially the "key" that unlocks the license, allowing CM to verify that it is authorized to run the purchased configuration.
Let’s review the incorrect options:
B. MAC address of System Manager: While MAC addresses are used for various network-related operations, they are not referenced within the CM license file or used in the Server Role configuration. System Manager and CM are separate systems, and their MAC addresses are not interchangeable for licensing purposes.
C. Product ID (PID): The PID is a reference used for inventory and tracking of Avaya products but does not serve a role in license validation or Server Role assignment.
D. CM Serial Number: While the serial number might help identify hardware units, it is not used during the license-to-server linkage process in the Server Role page.
The only correct identifier from the license file that must be entered into the Server Role page is the System ID (SID). It is essential for license activation and ensuring proper feature enablement. Therefore, the correct answer is A.
Question 7:
You have configured a TLS-based signaling connection between Avaya Aura® Communication Manager (CM) and Session Manager (SM). The Session Manager uses a certificate signed by the Certificate Authority (CA) in System Manager (SMGR).
Which three actions must be performed to activate the TLS link between CM and SM? (Select three.)
A. Export SM’s identity certificate from SMGR and import it into CM via "Security/Trusted Certificates."
B. Import the CA certificate into CM through the "Security/Trusted Certificates" section in CM's System Management Interface (SMI).
C. Replace CM’s default identity certificate with one issued by your organization’s Certificate Authority.
D. Use SMGR’s “binary/to IE” option to download certificates.
E. Upload the CA certificate to CM using the “Miscellaneous/Download files” option in the CM SMI.
Correct Answers: B, C, E
Explanation:
To successfully establish a TLS signaling link between Avaya Aura® Communication Manager (CM) and Session Manager (SM), both systems must engage in mutual certificate-based authentication. This process ensures secure, encrypted communication and requires that each system trusts the certificates presented by the other.
Let’s explore how this trust is built and why the correct steps are B, C, and E:
Step 1: Trusting the Certificate Authority (CA)
Since Session Manager’s certificate is signed by a CA hosted in System Manager (SMGR), Communication Manager must trust that CA. The CA’s root certificate needs to be imported into CM’s trusted store.Option B (Correct): This option specifies importing the CA certificate via the "Security/Trusted Certificates" tab in the CM SMI. This is a correct and essential step to allow CM to recognize and trust the certificate presented by SM.
Option E (Correct): This method allows uploading files (including CA certificates) to CM using the “Miscellaneous/Download files” option. In some configurations, this is required to place the file in a staging area before it can be used in certificate configuration. It supports Option B and is therefore also valid.
Step 2: Securing CM’s Identity
By default, CM comes with a self-signed identity certificate. However, to participate in TLS with Session Manager, CM should present a trusted, verifiable certificate.Option C (Correct): Replacing the default CM certificate with one signed by a trusted CA (ideally the same CA used by SMGR) is necessary for Session Manager to authenticate CM. This ensures two-way trust, which is a requirement for a TLS handshake.
Now, let’s clarify the incorrect options:
Option A (Incorrect): CM does not need SM’s individual identity certificate. TLS relies on trusting the CA, not on storing each peer’s certificate manually. Importing individual certificates does not scale well and isn’t the supported approach.
Option D (Incorrect): The “binary/to IE” option is intended for importing certificates into web browsers, not for configuring system-level TLS. It has no functional role in TLS configuration between CM and SM.
In summary, to successfully activate the TLS link between CM and SM, you must (1) import the CA certificate, (2) replace CM’s identity certificate, and (3) use the appropriate methods in the CM SMI interface to complete these tasks.
Question 8:
Which three connections or configurations are essential to build the core infrastructure of Avaya Aura®? (Select three.)
A. An LDAP link between System Manager (SMGR) and a corporate directory server
B. A SIP trunk between Communication Manager (CM) and System Manager (SMGR)
C. A SIP trunk connecting Session Manager (SM) to Communication Manager (CM)
D. A managed element entry for CM within System Manager (SMGR)
E. A trust relationship between System Manager (SMGR) and Session Manager (SM)
Correct Answers: C, D, E
Explanation:
The Avaya Aura® Core is the foundation of Avaya's unified communication ecosystem. To function correctly, it requires specific connections and trust configurations between its major components: System Manager (SMGR), Session Manager (SM), and Communication Manager (CM).
The three most critical configurations necessary to establish the Aura Core are:
Option C (Correct): SIP Trunk between SM and CM
The Session Manager acts as the central SIP routing engine. To integrate CM, which typically handles traditional telephony or hybrid environments, a SIP trunk must be configured between SM and CM. This trunk enables bidirectional call routing and is foundational for SIP call flow through Avaya Aura.Option D (Correct): CM managed element in SMGR
Defining CM as a managed element in System Manager allows SMGR to manage and provision settings for CM. This is essential for centralized administration and is a required step in integrating CM into the Avaya Aura Core.Option E (Correct): Trust relationship between SMGR and SM
A secure trust relationship is vital for SMGR to provision, monitor, and control Session Manager. This relationship allows SMGR to push configurations and updates to SM and monitor its health, ensuring centralized orchestration of the SIP environment.
Now, let’s address the incorrect options:
Option A (Incorrect): LDAP link to corporate directory
While an LDAP connection enables user synchronization from enterprise directories (like Microsoft Active Directory), it is not essential to establishing the Aura Core itself. It is an optional enhancement for user management.Option B (Incorrect): SIP trunk between CM and SMGR
This is invalid because System Manager does not handle real-time SIP traffic. It is strictly an administrative platform, so SIP trunks are never configured between it and Communication Manager.
In conclusion, building a functional Avaya Aura Core requires:
A SIP trunk between Session Manager and Communication Manager (C)
Defining CM as a managed element in System Manager (D)
Establishing trust between Session Manager and System Manager (E)
These links ensure seamless integration, management, and communication between Avaya’s core components.
Question 9:
When integrating Avaya Aura Communication Manager (CM) into Avaya Aura System Manager (SMGR) for centralized administration, what label must be assigned to CM during the configuration process?
A. Managed Element
B. Application Server
C. Feature Server
D. Sequenced Application
Correct Answer: A
Explanation:
In the Avaya Aura platform, System Manager (SMGR) serves as the unified interface for centralized configuration and administration of various components, including Communication Manager (CM). To manage CM effectively within this architecture, it needs to be registered within SMGR in a specific way that enables access to its configuration data and operational functions.
The correct term to use during this process is "Managed Element." A Managed Element in System Manager terminology refers to any Avaya system or application that can be administered centrally—this includes CM, Session Manager, Media Servers, and other core Aura components. When you designate CM as a Managed Element, System Manager is granted access to communicate with it via secure protocols like SSH and SOAP. This setup allows administrators to perform tasks such as pushing translations, synchronizing configuration data, managing user profiles, and auditing operational status.
Now let’s clarify why the other options are incorrect:
B. Application Server refers to a generic role describing any server delivering application-level services. While CM may act in this role from a broader network perspective, this is not the label used in SMGR’s administrative context.
C. Feature Server is a term sometimes used to describe CM’s functional role in providing telephony services to endpoints via SIP signaling. However, this is a functional label and not related to how the system is onboarded into System Manager for management purposes.
D. Sequenced Application relates specifically to Session Manager call routing. It identifies applications that are involved in call processing logic (such as recording, IVRs, or SIP-based treatment). This label has nothing to do with administration or CM configuration within SMGR.
In practical deployments, failing to define CM as a Managed Element means that System Manager will not be able to interact with it at all. That would prevent centralized management, monitoring, and configuration synchronization, ultimately negating one of the key benefits of using Avaya Aura's unified platform.
In summary, to enable SMGR to handle administrative tasks related to Communication Manager, CM must be added as a Managed Element, making A the correct and only valid answer.
Question 10:
Which statement accurately describes the licensing requirement for Avaya Aura System Manager (SMGR)?
A. System Manager must be licensed using a separate WebLM server
B. System Manager never requires a license, regardless of version
C. A license is mandatory starting with System Manager version 7.1
D. A license is only required for redundant (dual server) installations
Correct Answer: C
Explanation:
Avaya Aura System Manager (SMGR) functions as the central configuration and administrative console for various Avaya Aura components such as Session Manager, Communication Manager, and Presence Services. Over time, as Avaya’s software platforms evolved, so did the licensing requirements governing System Manager’s usage.
The accurate answer here is C: A license is mandatory starting with Release 7.1.
In earlier versions, specifically before Release 7.1, SMGR could be deployed without the need for a license file. These older versions were freely operable and typically didn’t enforce licensing constraints. However, as Avaya transitioned towards a more integrated and license-controlled ecosystem, the requirement for licensing became effective starting with System Manager 7.1.
This change aligned System Manager with the rest of the Avaya Aura suite, which uses Web License Manager (WebLM) for handling license validation, enforcement, and tracking. From version 7.1 onward, SMGR checks for a valid license during installation and startup. If a valid license is not found, administrative functionality could be limited or disabled, thereby hindering operational management.
Let’s look at why the other options are incorrect:
A. A separate WebLM server is required:
This is not true. While WebLM is indeed the component responsible for license enforcement, it does not need to be hosted on a separate, dedicated server. In most deployments, WebLM is either bundled within SMGR or co-hosted on another Avaya platform.B. SMGR never requires a license:
This statement was true only for versions prior to 7.1. However, from version 7.1 onwards, a valid license is mandatory, making this a false generalization.D. Licenses are only required for redundant setups:
This is incorrect. Licensing is not topology-dependent. Whether SMGR is deployed as a single instance or as part of a high-availability dual server architecture, licensing requirements are based purely on the software version, not the deployment model.
In conclusion, if you are deploying Avaya Aura System Manager version 7.1 or later, a valid license is essential for full functionality. This shift reflects Avaya’s broader commitment to unified licensing, compliance enforcement, and centralized control. Thus, the correct answer is C.
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